Portfolio Fitness
Maximise adoption of your core applications
Understand real usage, uncover unmet needs, and support employees to strengthen adoption of your strategic, IT-managed application.
WITH TRADITIONAL TOOLS
- Poor visibility on the adoption of standard applications despite major investment
- Low employee awareness of IT standards and best practices
- Difficulty in accurately assessing the functional coverage of your IT portfolio
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- Accurate data on the adoption of standard applications
- Targeted information and training campaigns to accelerate usage
- Continuous improvement of the IT portfolio through user feedback
31%
Adoption increase on targeted standard applications
46
New applications added to the IT portfolio
+1
CSAT improvement on standard applications (out of 10)
Understand real usage and business needs
- Launch large-scale investigation campaigns to collect employee feedback
- Identify unmet use cases and understand why employees turn to alternative tools
- Correlate employee feedback with usage data to refine standard applications
Enhance your IT portfolio with business data
- Adapt standard applications to better meet employees’ needs
Enrich your application portfolio to address unmet needs
- Use business insights to guide investment and roadmap decisions
Train your employees to maximise adoption
- Run targeted campaigns to overcome lack of awareness or established habits
- Share tutorials, guides, and best practices to boost productivity with standard applications
- Redirect employees to relevant training content when and where it’s needed
Measure and manage adoption with precision
- Track adoption trends with advanced metrics (time spent, frequency, engagement)
- Analyse adoption by business persona and usage segment to uncover drivers and blockers
- Continuously refine your initiatives to sustain measurable adoption