Customer Story

Clarins' CIO Turns SaaS Governance into a Strategic Focus

Stéphane Louerat, Director of Infrastructure, Cybersecurity, and IT Markets at Clarins, faced a significant challenge: managing the surge of unknown SaaS applications across the company. To address this, Clarins partnered with Beamy to:

  • Detect and catalogue all SaaS applications.
  • Secure and rationalise the SaaS ecosystem.
  • Establish dedicated cross-functional governance.
Clarins' CIO Turns SaaS Governance into a Strategic Focus

A French family-owned business specialising in skincare and makeup, distributing products through 28 subsidiaries in France and nearly 150 countries worldwide.

IndustryCosmetics
Employees+8,500
HeadquartersFrance

Clarins’ Key Challenges

Detection & Cataloguing of SaaS Applications

Business Units (BUs) often deployed SaaS solutions independently, leading to a lack of visibility and increased security risks. Clarins aimed to regain full visibility of its SaaS ecosystem, including on-premise solutions, to manage cyber threats and ensure regulatory compliance.

Data Consolidation and Security

Upon discovering shadow IT, Clarins identified the need to secure unknown SaaS applications processing personal or sensitive data. The goal was to integrate high-risk applications into established IT policies, creating a collaborative framework with BUs.

Establishing Cross-Functional Governance

Clarins sought real-time monitoring to eliminate manual tasks for the IT department, ensure business needs were met, and verify that new solutions complied with digital, IT, and cybersecurity policies.

Some business departments started to adopt SaaS applications to meet needs that were not addressed before. Clarins’s goal is not to hinder business initiatives but to strike an optimal balance between risk control and management on the one hand and business agility.

benefits after a year

Complete visibility of all SaaS applications

Beamy helped Clarins identify and catalogue over 270 applications, including 235 shadow IT solutions. This comprehensive insight enabled effective risk management and integration of on-premise applications.

Efficiency Through Automation

Beamy's platform automated tedious tasks, saving Clarins' IT department significant time and resources—equivalent to saving 0.5 Full-Time Employee (FTE) resources per year.

Risk Remediation for Security and Compliance

Beamy assessed each SaaS application's criticality level, bringing 15% of high-risk applications under control and significantly improving Clarins' security posture.

Mastering the SaaS Budget

Beamy provided Clarins with complete control over SaaS-related budgets, enabling precise forecasting and better justification of budget needs to the executive committee.

Control of Costs Over Time

Beamy helped Clarins address challenges with SaaS providers, ensuring better control over contract conditions, renewal terms, and overall costs.

Beamy helped us identify over 200 not-identified applications in our repositories, more than 15% of which were at risk. This laid the groundwork for effective IT governance to ensure security while supporting the digitalisation of the Business Units.

conclusion

The adoption of Cloud applications has transformed IT asset management. With Beamy, Clarins gained continuous visibility of SaaS applications, implemented robust governance to reduce risks, secure IT assets, and optimise budgets. This balanced approach supports business agility and innovation while maintaining security and compliance.

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